Careers

Join the OmniTel Family

We’ve worked hard to foster a people-first culture where our employees are celebrated for their unique contributions and enjoy a collaborative environment with people who really care. We think of our employees like family, so we treat them like it, too. We offer a four-day scheduled work week, paid time off and holidays, full benefits, and opportunities for advancement. Most importantly, we cultivate an environment of belonging, where every employee has the chance to thrive. Simply put, OmniTel makes technology—and, working in technology—fun again.

OmniTel Careers brochure →

Don’t see the job that was the perfect fit for you?

No problem, apply anyway. OmniTel continues to expand, and we would love to contact you about any future opportunities. They might come sooner than you think.

Current Career Opportunities

Fiber Operations Technician

Position Type: Full time
Location: Nora Springs, Iowa

Basic Job Function

Perform the installation, configuration, upgrades, and ongoing maintenance of all service offerings. Design, construct, splice, test, and maintain all aspects of telecommunication outside plant.

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Principal Duties and Responsibilities

  • Deliver outstanding customer service and contribute to a sales culture.
  • Install, maintain, and repair of Internet, Wi-Fi, phone, and TV service
  • Install, maintain, and repair all aspects of a FTTH plant
  • Install, maintain, and repair fiber optic cable.
  • Install, maintain, and repair of customer premise wiring.
  • Oversee contractors constructing buried plant.
  • Operate heavy equipment such as a vibrating plow for fiber construction projects.
  • Explain services and demonstrate equipment to customers and respond to related questions as needed.
  • Be punctual and reliable for scheduled work hours and workdays.
  • Run after-hours troubleshooting and assist in performing after hours scheduled
    maintenance or emergency repairs as needed.
  • As required, be responsible for “on call” commitments and “after hours” maintenance work.
  • Perform other duties and special projects as assigned while working in a team
    environment.
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Sales Associate

Position Type: Full time -Truro Part-Time/Temporary - Nora Springs and Truro
Location: Truro, Iowa - Part-Time/Temporary - Nora Springs and Truro

Basic Job Function

Responsibilities include inside and outbound selling and implementation of appropriate sales, customer service, prospecting, and customer retention duties throughout the state of Iowa. Participant on advertising and marketing team, working to develop all consumer-focused messaging. Active ambassador of OmniTel in all communities.

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Principal Duties and Responsibilities

  • Outbound and inbound sales and service, lead generation, and solution selling.
  • Demonstrate proficiency in all products and services and be proactive in attracting new customers.
  • Maintain a broad knowledge of communication products and related technology.
  • Be an active member in outside sales initiatives, events, and promotions.
  • Assist customers who contact OmniTel with sales and service questions.
  • Provide Service Desk and Help Desk support and resolve problems effectively.
  • Effectively assist with all customer questions, complaints, and concerns in an efficient manner.
  • Communicate efficiently and effectively with all vendors, co-workers, customers, and visitors.
  • Appropriately handle and maintain customer proprietary information in accordance with company policy.
  • Active Participant of advertising and marketing team.
  • Attain monthly sales/service expectations of goals.
  • Attend regularly scheduled service, sales and/or training meetings.
  • Ability to work flexible shifts and be responsible for covering all retail/office service shifts.
  • The ability to effectively communicate both written and verbally with Supervisor, Managers, Directors, and external audiences.
  • Perform other duties and special projects as assigned while working in a team focused environment.
Apply Now