We’ve worked hard to foster a people-first culture where our employees are celebrated for their unique contributions and enjoy a collaborative environment with people who really care. We think of our employees like family, so we treat them like it, too. We offer a four-day scheduled work week, paid time off and holidays, full benefits, and opportunities for advancement. Most importantly, we cultivate an environment of belonging, where every employee has the chance to thrive. Simply put, OmniTel makes technology—and, working in technology—fun again.
Don’t see the job that was the perfect fit for you?
No problem, apply anyway. OmniTel continues to expand, and we would love to contact you about any future opportunities. They might come sooner than you think.
Current Career Opportunities
Fiber Operations Technician
Basic Job Function
Perform the installation, configuration, upgrades, and ongoing maintenance of all service offerings. Design, construct, splice, test, and maintain all aspects of telecommunication outside plant.
Principal Duties and Responsibilities
- Deliver outstanding customer service and contribute to a sales culture.
- Install, maintain, and repair of Internet, Wi-Fi, phone, and TV service
- Install, maintain, and repair all aspects of a FTTH plant
- Install, maintain, and repair fiber optic cable.
- Install, maintain, and repair of customer premise wiring.
- Oversee contractors constructing buried plant.
- Operate heavy equipment such as a vibrating plow for fiber construction projects.
- Explain services and demonstrate equipment to customers and respond to related questions as needed.
- Be punctual and reliable for scheduled work hours and workdays.
- Run after-hours troubleshooting and assist in performing after hours scheduled
maintenance or emergency repairs as needed. - As required, be responsible for “on call” commitments and “after hours” maintenance work.
- Perform other duties and special projects as assigned while working in a team
environment.
Customer Sales & Service Representative
Basic Job Function
Responsibilities include inside and outbound selling and implementation of appropriate sales, customer service, prospecting, and customer retention practices. Also included are daily retail and business operation procedures.
Principal Duties and Responsibilities
- Maintain a broad knowledge of communication products and technology
- Demonstrate proficiency in all sales products and services and be proactive in attracting new customers-make recommendations to exceed the customer’s expectation.
- Assist with questions, complaints, and concerns that customers may have and resolutions for a positive outcome and experience
- Communicate effectively with all vendors, co-workers, customers, and visitors
- Perform daily and monthly audits of internal accounts and maintains organized filing systems
- Create, process & route service orders and trouble tickets; maintain accurate data bases for various product & services across multiple lines.
- Provide customer courtesy follow-ups calls or via email notification if appropriate
- Appropriately handle and maintain customer proprietary information in accordance to company policy
- Outbound sales and service calling, lead generation, and solution selling.
- Attend & participate in regularly scheduled service, sales and/or training meetings.